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Find answers to the most common questions on Optomo below.

How it works

Do you offer a trial?
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Yes, we offer a trial period, allowing you to try out Optomo in your own environment before committing to any license agreement.

How long does it take to install Optomo?
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The installation process takes only a few hours. Once installed, you can easily move your schedules into Optomo, which typically takes just a few minutes per schedule.

Do I need to reconfigure my processes or invest in new infrastructure for Optomo?
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No, there is no need to reconfigure any development in your processes or invest in new infrastructure to use Optomo. It is designed to run on the same infrastrucutre as your current installation and seamlessly integrates as a layer on top of your automation platform.

Do you provide training?
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Yes, we offer comprehensive training program and provide training materials for all relevant users and stakeholders.

Do you have dedicated support?
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Absolutely. We provide standard support and production support, with a dedicated Optomo support team backed by 30+ KPMG offices worldwide.

What is the pricing of Optomo?
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At Optomo, we understand that each business is one of a kind. That’s why we offer tailored pricing that's crafted to perfectly align with the aspirations and scale of your operations - be it a start-up or a enterprise. Moreover, with Optomo, our clients often discover that the benefits far outweigh the investment.

Connect with our team today to craft the ideal pricing plan for your business.


How does Optomo learn and improve scheduling?
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Optomo utilizes historical data to estimate workload and accurately predict the optimal running time. Over time, as more data points are gathered, the scheduling prediction becomes more accurate, leading to faster case processing and better resource and license utilization.

Am I forced to use a new type of scheduling?
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No, Optomo offers several different schedule options to ensure flexibility in meeting your business requirements. You can set up your schedules according to your preferences and still enjoy the benefits of Optomo.


Are insights and dashboards shown in real-time?
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Yes, all insights and dashboards in Optomo provide real-time data and information.

Do I still need to access the control room of the RPA software?
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No need! Optomo streamlines your experience by providing direct access to all data and logs. However, if you wish, you can still access the RPA software and view all sessions in the manner you're used to.

Can I see detailed logs in Optomo?
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Yes, Optomo can visualize various logs, including task and session logs from Blue Prism. The platform offers a faster and more user-friendly experience for efficient root cause analysis.


What happens if my robots crash or get stuck?
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Optomo's robust monitoring feature keeps an eye on your robotic schedules and resources. In the event of a hiccup, it swiftly steps in to get them back up and running. This, among other safeguards, ensures a smooth and uninterrupted operation.

What happens when processes are getting stuck or freezing?
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Optomo actively monitors the states of all running bots. If a bot freezes or gets stuck, Optomo takes appropriate action to recover or restart the bot, preventing any disruption in the process flow.

Can I specify which users will be notified?
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Absolutely. With Optomo, you have the flexibility to specify exactly who will receive notifications from any given bot. This way, you can avoid overloading users with unnecessary information and ensure relevant stakeholders are notified appropriately.

Still have questions?

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Book a demo today

Ready to redefine your RPA operations? Discover Optomo in action. Schedule your demo today!

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